Why Choose Paramount

We have the Highest Accreditation for Quality

Paramount was the first among Canadian movers to gain its FAIM designation.  This quality program was designed by Ernst & Young specifically for the international moving industry.  All of the important aspects of the services which will impact your move are scrutinized by Ernst & Young.  Companies like ours who are serious about quality have invested in FAIM so wherever possible, we select FAIM-certified international moving companies as our partners around the world.

Strong Values & Principles

Our team is guided by the highest possible ethics.  Our business and service practices are all geared to protect your personal belongings and your privacy.  We have an embedded culture of providing our customers with peace of mind, and reducing the natural stress that occurs during an international move.

Testimonial:  "We have heard of moving nightmares but your crew were spectacular.  They treated our house and belongings as if they were their own possessions." (Mar/15 Canada to UK move)
"The service was outstanding! The entire process was seamless and allowed me to feel confident in their work and relaxed throughout the whole experience.  Super nice and went out of their way to help us.  Thank you!  (Dec/15 Canada to Italy move)

We are Judged Highly by our Peers!

When our global partners need help moving their clients to or from Canada, no other Canadian international moving company is called upon for help more often than Paramount.

We have a great track record:  98.3% said "YES"!

  • We translate your unique scheduling and budget needs into action with a personalized approach
  • No matter where you are moving to, we can accommodate you

In 2015 we received feedback about our services from over 1,000 customers whose overseas moves we managed.  When asked if they would either recommend Paramount to a friend or move with us again, 98.3% answered "YES".

We have the right people to help you

Managing the intricate steps involved in any international move requires a systematic approach to planning but one that also anticipates the unexpected.  The key to your successful move lies with the experts who will help you along the way.  Whether it's our internationally-trained crew in your home or your experienced move coordinator managing all of the details, the role of all of our team members is to understand your needs and translate these into action.

We are connected around the world

A core commitment of our business is to deal with the most professional, financially-sound and ethical overseas moving companies as partners around the world.  Our team is continually visiting and re-vising foreign warehouse facilities and strengthening the partnerships we have around the world to better service our customers.  Last year, we were in Dubai, Hong Kong and Shanghai.  South Africa is always on our radar with an annual visit along with the Caribbean and Latin America.  European cities and the UK are usually at the heart of several trips per year.  Ho Chi Minh City, Quito, Athens?  We were there recently or are on our way!

Paramount is well known to the many corporations whose mobility departments we support.  In providing professional and reliable moving services, transferring employees are settled faster in their new homes and are productive in their jobs.  Regardless of the destination, consistency and predictability of high quality service is paramount to the success of any relocation.

Let us help you streamline your mobility program with:

  • Relocation policy assistance
  • Customized reporting
  • On-line tracking
  • Destination country information

…online access to all of our file information has been wonderful.  It has come to my rescue after-hours on more than one occasion!"  Client Testimonial

…It has been refreshing to receive such accurate and user-friendly invoicing"  Client Testimonial

…The level of service and sensitivity that our employees and their families receive is excellent and very much appreciated."  Client Testimonial

We follow a team approach to ensure that our relocation services are efficient and effective for both you and the relocating employee and his or her family.  This ensures that we provide a continuous, comprehensive and seamless relocation service regardless of circumstances or contingencies.

All team members, along with their assigned back-up partner, are trained to ensure that they are familiar with our clients' specific relocation policy and procedures.

…thank you very much for all the hard work and personal attention you gave to me and my family during our recent move.  We greatly appreciated the speed at which things were completed so that we could be settled before our son was born.  All of your tips and advice were invaluable, and I thank you again.  I hope if we ever have to move again we will have the pleasure of working with you…"  Satisfied Employee

Roles & Responsibilities of our Team

Account Management:

  • Design policies and procedures that meet client-specific requirements
  • Identify program enhancements
  • Responsible for adherence to all quality and service commitments

Operations Management:

  • Train staff on client expectations, policies and procedures
  • Monitors performance, manage overall work of team
  • Reporting, performance, invoicing and employee satisfaction surveys

International Move Consultant:

  • Single point of contact for your relocating employee and family throughout the transfer process.
  • Deals with exceptions and issues on an ongoing basis and makes recommendations for program improvement

You have high expectations for your move!

We have a solid track-record of exceeding customer satisfaction and providing consistent, top quality service at the beginning of a move, throughout and at the end once everything is delivered.

Last year, 98.1% of the customers who returned our quality feedback survey said they would recommend our international moving services  to a friend and/or use us again.

Your international mover must be FAIM-accredited.  It's simple:  FAIM is the only quality designation specific to the international moving industry.  It assures consistent quality regardless of origin or destination.

The quality program was designed by Ernst & Young and every three years, accredited movers are audited.  Facilities are inspected, crew training methodologies assessed, documentation procedures reviewed, environmental initiatives evaluated and financial stability is ensured.

Companies like ours who are serious about quality have invested in FAIM.

 

Key Performance Indicators include:

  • Response time to deliver information
  • Customer feedback analysis on each move
  • Claims ratios
  • Financial strength and stability

Our global reach is enhanced by two important affiliations:

  • The FIDI Global Alliance of International Movers (FIDI) 
  • OMNI (Overseas Moving Network International)

Only overseas moving companies like Paramount who can meet the exacting standards of quality performance, human and equipment resources and financial stability are granted membership to these prestigious organizations.  You are in good hands!

Contact Us

Our expert team consists of dedicated international moving professionals!  We offer international moving services that are exclusively focused on the very unique needs of families and individuals who are relocating overseas and who are in need of international moving services. The combination of our highly personalized approach to customizing each relocation coupled with our professional international move management systems gives us the ability to respond with speed and flexibility.  Paramount is committed to providing World Class Service to each and every one of our customers.

Paramount’s headquarters are located just outside of Canada’s largest city, Toronto.   Close to the sea terminal, Canada Customs and Toronto’s Pearson International Airport.

Paramount
1445 Courtneypark Drive East
Mississauga, Ontario, Canada L5T 2E3

Main tel:  +1 905.670.6683
Main fax :  +1 905.670.6684
Toll-free telephone (anywhere within North America) :  +1.800.363.6683

Getting organized?

Our Helpful Tools section will help you prepare for your move day with confidence and answer many other questions about what you can ship.

Recent Testimonials


Paramount | Phone: +1 905.670.6683 | Within Canada or USA: +1 800.363.6683 | Fax: +1 905.670.6684 | 1445 Courtneypark Drive East, Mississauga, Ontario, Canada, L5T 2E3 | Open Monday to Friday | www.paramount-canada.com | tor@pts-moves.com



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